I reserved my unit online for move-in the next day. The day of move-in, the facility contacted me to see what time I might be in. The woman was polite, professional, and kind. That same day, a tree fell across my driveway and there was no way I'd get to the facility that day. So I called them and explained what happened. She wished me well and told me not to worry -- she'd extend the reservation. I went in the next day, and was greeted with a warm smile. The rep walked me to the unit I'd reserved so I could see the space. She accommodated my request to see a second larger space. I filled out the contract and she gave me all kinds of pointers, e.g. put plastic down if I'm going to have cardboard boxes on the floor. The phone kept ringing as she was working with me and she was the only person in the office. However, she NEVER stopped working with me and gave me her full time and attention. Didn't rush through -- gave me her full attention until the process was complete, answering all of my questions. The facility is pristine! The grounds, the units, the office... Gated. Password protected. 24/7 surveillance across the entire property... I will recommend this facility to anyone looking for storage space. A+++
- Wysdom, 10/28/2021